Welcoming Our New Operations Hero

November 5, 2014

Axel&leah top of van (edit)

At Scrubbi, we’re always looking for ways to make your experience with us better.

From asking for reviews after every appointment to trying to responding to your emails and voicemails within 5-10 minutes, our goal is to make your house cleaning easy and worry free.

With that in mind, we’d like to introduce to you our new operations hero – Axel.

Here’s the official blurb on our new operations maestro:

Axel is the newest addition to the Scrubbi family. He is Scrubbi’s operations wizard and your link to our wonderful cleaning professionals. If there is any way to improve the efficiency and quality of your service, Axel will find it. Feel free to contact him with any scheduling requests, comments, or suggestions that come to mind!
Axel has an excellent track record in customer service. He has worked for some of the biggest retailers in Canada where he helped improve the service experience, supervised and helped develop dozens of people. Axel’s mission is to ensure that your Scrubbi experience is of the highest quality.

From Axel:

“Hi all! I will make sure that your Scrubbi experience runs smoothly and pleasantly. I am here to help you through any bumps on the road that might come up. For anything from re-scheduling an appointment to giving us feedback on our excellent cleaners, I am your guy! You can reach me personally at axel@scrubbi.com”

 

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