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3 Mistakes to Avoid When Hiring a Plumbing & HVAC Company

Guest Post by Milani Plumbing, Heating & Air Conditioning –

Choosing the right Plumbing, Heating & Air Conditioning company can be a daunting task, and it can mean the difference between a stress-free project and one that becomes a nightmare. Here are 3 Mistakes to Avoid When Hiring a Plumbing, Heating & Air Conditioning Company.

1. Hiring Based on Lowest Price

This is not only the most common mistake that people make when hiring a contractor but also one of the most harmful to a renovation project. While it might be tempting to go with the lower of two quotes, it is better to understand why one company might be cheaper than the other.

When a company quotes a surprisingly low estimate, this can be a sign that their team may not be specialists and might be unqualified for the work they are going to be doing. Ideally, you want a professional who can complete the entire project themselves without having to outsource the work.

In the end, you shouldn’t let your budget completely decide the company that you end up hiring. Instead, carefully choose the company based on their qualifications and merits. Milani always stands by its work. Milani knows the importance of reliable repairs and, more importantly, reliable plumbers.

2. Not Researching Companies

Most new customers discover companies by recommendations from friends or family, but that shouldn’t be the end of your search. Sometimes what seems like a good referral could end in disaster with a company that you don’t fully trust.

When researching Plumbing & HVAC companies, be sure to look at:

  • Their online reviews from sources such as Google, HomeStars, and the BBB. Take a look at positive and negative reviews to get a comprehensive idea of what to expect from hiring them.
  • Check out their website to see if they seem to be knowledgeable in their field.
  • Explore their social media (Facebook, Twitter, Instagram, and LinkedIn) to get a feel for the type of company they are in what they decide to share publicly with their audience.

3. Failing to Verify Credentials

An important step before deciding who to hire is verifying the company credentials. There are so many contracting companies out there, but only some of them have the licensing and insurance that keeps you and your home safe.

While you are researching companies, keep an eye out for any mention of background checks, insurance policies, and guarantees that they provide. If you can’t find anything that directly states that the company is verified and safe, you might want to keep searching.

A useful step when researching companies is keeping an eye out on review websites for verification badges, such as the ones on HomeStars and the BBB. These verifications are all officially processed through external companies to assist consumers in making the best decisions when hiring someone new.


Milani Plumbing, Heating & Air Conditioning has had over 60 years of serving Metro Vancouver plumbing and HVAC systems. Our plumbers and technicians are licensed, bonded and have years of experience. On top of that, we also come equipped with a massive set of heavy-duty tools that we carry in our specially made trucks. Your most difficult plumbing, heating, and air conditioning issues are no problem for us!
BBB Accredited Business
Top Choice Award Winner in 2019
Consumers Choice Award Winner in 2019
HomeStars Best of Award in 2019
Best of Burnaby Award in 2019



  1. Thank you for sharing this article. Hiring based on low prices is a great point as the companies who offer low prices are most probably not professional technicians and will cause the homeowners more money in long term.

  2. I really appreciate that you shared this amazing post with us, thanks for sharing and keep up the amazing work

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