How Scrubbi Started
Tired of unprofessional house cleaning services?
You know, the ones that don’t answer your calls, never follow up with your cleanings, or simply don’t show up when they say they would?
If you’ve had cleaning services for a while, you’ll know exactly what i mean.
Scrubbi was created after experiencing first hand the difficulties of finding, booking, and coordinating with private maids and maid services.
From a lack of communication, to missed appointments with no explanation, to rude customer service (or none at all) – those were all factors in deciding that the house cleaning industry needed a disruption (in a good way).
Thus, Scrubbi was born.
At Scrubbi, we actually care about making our customers happy. That’s why, on top of our regular roles, the entire leadership team loves to get involved with customer support on a regular basis. It’s a way to keep in touch with the people who are our #1 priority – YOU.
Meet the Scrubbi Leadership Team
These are the people responsible for making your Scrubbi experience an awesome one
Daniel Deckert, Founder
The driving force behind Scrubbi’s incredible expansion, Daniel now oversees the day-to-day operations of the company and drives the company vision forward. He’s in charge of making sure that everyone is happy – the staff, the cleaners, and most of all, you.
Laura McCorrister, Onboarding Manager
Laura is crucial to providing the WOW experience that our customers rave about. She manages a team of super wonderful colleagues who ensure that only the best of the best come to your home and make it sparkle!
Axel Molina Acedo, Operations Manager
Axel is the Grand Poobah behind our operations – the dude who makes it all run smoothly. When Calgary is buried in snow and Halifax roads are slick, yet your appointment still happens without a hitch, thank Axel. Axel works mostly with our awesome cleaners, but many times you’ll hear from him in a customer support role also.
Amrit Virdi, Director of Workforce Management
Amrit oversees the team responsible for the process of selecting and onboarding the wonderful maids that come to your home. It’s her job to make sure that we send you consistently reliable, hard working maids that are totally awesome.
Marcus Molina, Marketing Manager
The man behind the wacky emails that you get from us, Marcus is in charge of growing Scrubbi’s customers base and spreading the Scrubbi love. He knows all the crazy tips and tricks on how to clean your oven and will share them with you. He throws in some awesome promotions and holiday wishes for good measure too!
Lisa Soong, Manager – Customer WOW
Lisa is our goto customer support specialist and is heavily involved in making your experience with us better than any other cleaning company out there. She’s also our support chat guru and answers many of your email support questions. Her goal is to have everyone smiling, always.
Jamie Sharpe, Operations Supervisor – Canada East
Just like Axel (but with a beard), Jamie heads a great team of operations and logistics specialists to ensure the East Coast runs smooth as silk. He also dabbles in code, so we see him heavily involved in our backend software development.
Daniel Preinfalk, Business Development & Support
Scrubbi is growing, and Daniel is the driving force behind our expansion. He’s the guy making sure we are coming to your city soon – he doesn’t want to keep anyone waiting! He uses many years of startup experience to ensure our systems and foundations are strong, so we can keep scaling to new heights.